Sercotel Arenal Bilbao
What Guests Say
It’s a fabulous hotel in a great location.
Lesley
September 2023
The location is great in the Old Town. Our room faced onto the Plaza and Bridge (which leads you up to the train station - about a 5 minutes walk). Great location for all the places you want to see, Funicular, Guggenheim, Shopping district, train station, boat trips, etc. We took the bus from the airport (3 euros each) and it dropped us off at Gran Via 46. It is a 20 minute walk to the hotel from there along their main shopping street. Bilbao is great. The metro and local buses are fine. The main bus station is quite hidden and is all underground which is cooler. We took the bus to Castro Urdiales for the day and had a day trip on the metro to Sopelano beach. The beach was about a 20 minute walk from the metro stop. Recommend a few days in Bilbao and the pinchos are superb. The staff were great and pleasant, breakfast was plentiful with a good choice and our room was superb. No problems at all. Highly recommend the hotel. Take one of the free walking tours (always tip them at the end) from the Plaza opposite!
Craig
July 2023
This hotel was great in so many ways. The bed was super comfortable. The room was large and had huge windows. The bathroom had a bathtub. The staff were so helpful. Our luggage was lost when we arrived in Madrid, and they agreed to let us have it delivered there while we walked our Camino. They kept it for a several days before we arrived. They also helped us book bus tickets to Donostia. Location was perfect. It is right on the border between the old and new part of town, and the park across the street is great to sit in.
Kaitlin
May 2023
This is a clean and comfortable hotel located right in the heart of Casco Viejo quarters. Its right around the corner from Plaza Nueva and right next to the bridge connecting you to downtown Bilbao. Given the size of Bilbao, you're really not more than a 20 minute walk from most sites (like the Guggenheim). Everything about the room is satisfactory - it was clean, spacious, water temperature/pressure was great, and my room had a great view of the bridge. The breakfast was solid and had a good selection of options to start your day. Would absolutely stay here again.
Eduardo
May 2023
Very comfy bed and a huge, clean bathroom. Hotel is 100 meters from Bilbao's main metro station. It's also on the edge of old town which means you're close enough to explore but far enough that it was quiet at night. Free bag storage and impressive breakfast spread (we didn't partake). Our receptionist was super friendly and helpful, just wish I remembered her name!
Shane
July 2023
Location was very good, we were traveling with a dog and the hotel provided a dog bed and treats which was nice. Room was clean and comfy and the bathroom was well equipped.
Raúl
September 2023
The property is in a great location, very friendly staff, good breakfast. The room was spacious with a very comfortable bed and great shower too. Super clean.
Erin
April 2023
Great location right next to the old town where there are dozens of restaurants, cafes and bars. It is also an easy walk to the Guggenheim and the centre of Bilbao where there are many more restaurants and shopping options. The room was small, but had everything we needed. The cleaning staff did a great job every day. The breakfast was pretty good too.
Craig
November 2022
Great location, right beside the central plaza and not far from the new town either. Rooms were clean and spacious. Staff were friendly and helpful.
Hannah
May 2023
Location was great, close to the metro to go to the coast and walking distance of almost everything else. The room was comfortable and clean. We were on the 4th floor facing the street and it was quiet. Breakfast was good and varied. Coffee was just ok.
Beatriz
July 2023
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