Sercotel Arenal Bilbao
What Guests Say
Size of room was really good. Bed very comfortable, windows on three aspects of this corner room. Great views of city, park, river. Lovely thick towels in bathroom with free toiletries. Location was the best. Breakfast was good, cakes and pastries were brilliant. Coffee and fresh juices good quality. Carrot cake was amazing. Fruit selection great. We were on first floor, which was a bit unnerving at first because it felt like everyone from outside could see you. When we looked from outside, the glass is mirrored so nobody can see in during the day. Lots of bars, restaurants, shops, right on your doorstep. Fabulous square right behind with loads of bars with great pintxo. Fabulous.
Pauline
October 2024
The location is perfect. It's in the city center, within 1 minute of the city's cafes and historic places. We had a room on the 6th floor, under the roof. The windows in the ceiling were an interesting experience. We experienced rainy weather, but it was no problem with them. The room was clean. The bathroom, towels - all clean. The staff is helpful I didn't try the breakfast in the hotel, so I can't say anything about it.
Daria
September 2024
Breakfast was included in the deal, and was very good. I particularly liked the bacon, sausage and tomato. There was a great deal of choice. Location was excellent being on the edge of the old town. Loved sitting in the Plaza Nueva and watching the kids play football in the late afternoon. Local people are very kind, they helped us out so many times.
Bob
April 2025
Sercotel Arenal is wonderfully located in Casco Viejo, the old town, and very close to many attractions. Our room on the 4th floor was quite spacious, with comfortable beds and spotless cleanliness. They took care of the cleanliness and replenished the coffee capsules daily. From the huge windows, we could see Arenal Park directly opposite, Teatro Arriaga to the right, and San Nicolas church to the left. We spent hours gazing at the view. The staff was always smiling and very polite. It was a stay that we all genuinely enjoyed, and we would definitely choose it again.
Konstantinak
May 2024
The room was very spacious. Hotel staff very helpful. Location to shops, restaurants was great.
Laura
November 2024
Room was small, but comfortable and cleaned well daily. The location was excellent, would highly recommend this hotel for that reason. Nice breakfast room, good service, a variety of breakfast foods, something for everyone.
Deborah
April 2025
Spacious room, superb location, friendly staff, just next to the old town, and the gran via just across the bridge. Lots of bars and restaurants nearby. About 15 - 20 minutes walk to the Guggenheim. Nothing not to like.
Kamesam
November 2024
The location was excellent, right beside the old town and close to all the major attractions. The room was spacious and comfortable and the buffet breakfast was very good. The staff were friendly and helpful. The metro and other public transport were easily accessible.
Cathal
April 2025
This location could not be better, literally walk out of the hotel and you are in Old Town. Add to that easy parking close by too. The reception staff went out of their way to be helpful, and the room was cleaned every day. Very comfortable room, truly excellent value.
David
November 2024
The location is amazing and convenient for transportation and close to Casco Viejo. Staff was friendly.
Kathryn
May 2024
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